How FusionRed strengthened SherpaTech's security and client trust
A case study with SherpaTech's insurance broker, Tim Stephinson.
Setting the standard by moving beyond compliance
SherpaTech is a trusted cyber insurance provider, advising technology and IT businesses on risk management across Australia.
When their own environment showed gaps, despite being compliant on paper, they recognised the need to strengthen their security. Partnering with FusionRed gave their leadership the visibility, confidence and resilience to protect sensitive data and keep client trust.
Compliant on paper, exposed in practice
Blind spots despite compliance
Systems passed compliance checks, yet critical vulnerabilities remained.
Limited visibility
Leadership couldn't see the hidden risks or where data was exposed.
Data in unmonitored places
Sensitive data was stored in locations nobody was watching.
Low confidence in their provider
The previous IT provider hadn't given them confidence in their security.
Pressure to prove resilience
Clients and insurers expected a cyber insurance firm to lead by example.
No structured roadmap
There was no plan for managing cyber risk on an ongoing basis.
Interestingly, the old environment was still compliant, but it still had areas that an ideal risk mitigation strategy hadn't been put in place.
Turning compliance into confidence
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Independent security review
A structured assessment uncovered overlooked risks, including data in unmonitored locations.
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Clear documentation
A tailored roadmap setting out what needed fixing and why.
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Aligned with business goals
Security actions planned around what the business is working towards.
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Quarterly reviews
Regular reviews with FusionRed keep risks actively managed.
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An ongoing process
Cybersecurity moved from a one-off project to part of how the business runs.
Stronger trust and resilience
SherpaTech now has full visibility of its risk environment. Hidden vulnerabilities were exposed and addressed, giving leadership confidence in business continuity and data protection. By showing effective risk management, SherpaTech has strengthened trust with clients, improved its position in insurance discussions and built resilience into the foundations of the business.
When our managed service provider brings that to us quarterly and engages with us on it, it's an easy programme to participate in.
What changed for SherpaTech
Before FusionRed
Compliant on paper, with hidden vulnerabilities
Limited visibility into risk and data exposure
Little confidence in their previous IT provider
No roadmap for managing cyber risk
Cybersecurity treated as a one-off project
After FusionRed
Hidden vulnerabilities exposed and addressed
Full visibility of their risk environment
A partner engaging them every quarter
A documented, tailored roadmap
Cybersecurity run as an ongoing process
Is your business compliant, but still exposed?
Send us a message or give us a call, and we'll show you what compliance checks can miss.